Non-emergency rides

Request a ride

Tell us about the trip in four short steps. Dispatch reviews every request and calls you to confirm your pickup time.

Riding in the next 24 hours? Call (401) 400-5858.

Who's riding?

We use this to set up the rider's profile and reach you about the trip. Your answers are saved as you go, so if you don't finish, dispatch may call to help.

I'm requesting a ride for

Myself A family member A patient or client

Rider's first name

Rider's last name

Date of birth

Rider's phone (optional)

Height

Weight (lbs)

Gender

Female Male Prefer not to say

Your contact details

Your name

Your phone

Relationship to rider (optional)

Email for trip updates (optional)

We'll email you a copy of your request.

FAQ

Common questions

What happens after you send a request.

Still have questions? Talk to our Warwick dispatch team, Monday to Friday, 7:00 AM – 5:00 PM. Call (401) 400-5858

Is my ride booked once I submit this form?

Not yet. Your request goes straight to our dispatch team, and we call you to confirm the pickup time and details, and the ride is booked once we have spoken.

How soon will someone call me back?

Dispatch calls back during business hours, Monday to Friday, 7:00 AM – 5:00 PM, so a request sent in the evening or on a weekend gets a call the next weekday. For a ride today, please call instead.

Can I request a ride for someone else?

Yes. Family members, caregivers and facility staff can all request rides for a rider.

Can the driver help me up or down a couple of steps?

No. Our crews never carry or help riders, or wheelchairs, up or down steps by hand, not even one or two. Any steps the rider can't manage on their own are done with a stair chair and two trained operators. That adds to the cost of the trip, so tell dispatch about every step when you book.

Can I set up rides that repeat every week?

Yes. Send a request for the first ride and mention the schedule when dispatch calls. They'll set up the standing rides with you.