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Two Apex crew members bring a rider in a wheelchair down on the lift of an Apex van

For facilities

A transportation partner for hospitals, dialysis centers and care facilities

Ambulatory, wheelchair, stretcher and stair chair rides for your patients and residents, booked by phone or through the Apex facility portal.

Who we serve

Who we work with

Hospitals

Discharges home or to another facility, and outpatient appointments for patients who can't drive.

Dialysis centers

Standing rides that match each patient's chair schedule, set up once and kept on the calendar.

Nursing & rehab

Wheelchair and stretcher rides for residents heading to specialists, imaging and follow-ups.

Clinics & behavioral health

Reliable rides that keep patients from missing treatment, including methadone and counseling programs.

Facility portal

The Apex facility portal

Partner facilities get their own login for booking and tracking rides, so your staff isn't stuck on hold.

  • Book one-time and recurring trips
  • Keep passenger profiles with mobility needs and home addresses
  • See where today's rides are on a live map
  • Get notified as trips are assigned and completed
  • Review billing and add logins for your staff

Each partner facility gets its own private portal link when you sign on. Become a partner

Become a partner facility

Tell us a little about your facility. We'll follow up to talk through your transportation needs and set up portal access for your team.

Prefer to talk now? Call (401) 400-5858.

Please don't include patient names or health information in this form.

FAQ

Common questions

For discharge planners, case managers and facility staff.

Still have questions? Talk to our Warwick dispatch team, Monday to Friday, 7:00 AM – 5:00 PM. Call (401) 400-5858
How do we start working with Apex?
Send the partnership form above or call dispatch. We'll set up your account and send your facility its own portal link.
Can our staff book rides online?
Yes. Partner facilities book one-time and recurring trips through their own portal, or by phone.
How does billing work?
We'll walk through billing when we set up your account. Partner facilities can review billing in their portal.
Can you handle same-day discharges?
Call dispatch. We fit in same-day rides whenever a vehicle and crew are available.
Which service levels can we book?
Ambulatory and wheelchair, stretcher, and stair chair.